FAQ - Technical
I have a problem with my account, what shall I do?
Account problems can be tackled by our customer support team who will be
more than happy to assist in any way possible. Please contact
for more information.
I want to play but won’t be at my computer what I can do?
At Rainbow bingo you are able to purchase cards for games in the future as well which
means you can enjoy winning whilst watching the TV or having dinner.
I have forgotten my password how can I get it back?
When you go to Login and you have forgotten your password then there is an option for
‘forgot my password’- here you will be able regain your password. If you still have
problems you may contact our team at who will be happy to help.
I was playing and my connection went what happens to my cards?
Unfortunately internet connection is not always guaranteed as this can alter for a
variety of methods in accordance with your local internet provider. If you are in
the middle of a game and your internet connection suddenly goes then do not worry.
We have programmed into our software safety precautions that will allow your cards
to be played on ‘auto pilot’ if your game gets cut short. The system will play your
purchased cards as if you were still present. Any winnings that you may receive will
automatically be credited to your account.
Is there anyone I can contact if I have technical problems?
If you require any technical assistance then please do not hesitate to contact our
support team by who will be happy to help in anyway possible.
Will there be anything new added to the site?
Yes. We are working constantly to provide you with up to date and new services all the
time. Stay tuned to see what will be released next.